Ednfy Privacy Policy

Last Updated: December 21, 2024

Welcome to Ednfy! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, ednfy.com (the “Site”), and our services. By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory purposes. Updated policies will be posted on this page with the revised “Last Updated” date. Please review this page regularly to stay informed about how we protect your data.

What Information We Collect

We collect your personal information to provide you with our services, enhance your shopping experience, and ensure security.

1. Information You Provide Directly

When you interact with us, we may collect:

  • Contact Details: Name, email address, phone number, and mailing address.
  • Order Information: Billing and shipping details, payment confirmations, and transaction history.
  • Account Information: Username, password, and security question answers.
  • Customer Support Details: Information you provide when reaching out for help.

2. Automatically Collected Information

We collect information about how you interact with our website, such as:

  • Device and Browser Information: Device type, operating system, browser type, and IP address.
  • Usage Data: Pages visited, time spent on our Site, and interactions with our content.
  • Cookies and Tracking Technologies: Information collected via cookies and similar technologies to improve your browsing experience.

3. Information from Third Parties

We may also collect information about you from trusted partners, such as:

  • Payment Processors: Details for processing payments securely.
  • Analytics Providers: Data to understand and improve website performance.
  • Marketing Partners: Insights to tailor promotions and offers.

How We Use Your Information

We use your personal information to:

  1. Provide Services: Process orders, manage accounts, arrange shipping, and handle returns or exchanges.
  2. Enhance User Experience: Personalize content, recommend products, and optimize website performance.
  3. Marketing and Advertising: Send promotional emails or show tailored ads based on your preferences.
  4. Security and Fraud Prevention: Protect against unauthorized access, fraud, and malicious activities.
  5. Customer Support: Respond to inquiries and resolve issues effectively.

Cookies and Tracking Technologies

We use cookies to:

  • Remember your preferences and improve your browsing experience.
  • Analyze website traffic and user behavior.
  • Display relevant advertisements across other websites.

You can control cookies through your browser settings. However, disabling cookies may impact the functionality of our website.

How We Share Your Information

We may share your information with trusted partners for specific purposes, including:

  • Service Providers: Payment processors, shipping companies, and IT support.
  • Marketing Partners: To provide tailored ads and promotions.
  • Legal and Compliance: To comply with applicable laws or respond to legal requests.
  • Business Transfers: In case of a merger, acquisition, or sale of our business assets.

We do not sell your personal information.

Your Rights

Depending on your location, you may have certain rights under applicable laws:

  1. Access Your Data: Request a copy of the personal information we hold about you.
  2. Delete Your Data: Request the deletion of your personal data, subject to legal exceptions.
  3. Update Your Data: Correct any inaccuracies in your personal information.
  4. Restrict Processing: Limit how your information is used in certain scenarios.
  5. Opt-Out: Unsubscribe from marketing emails or adjust cookie settings.
  6. Withdraw Consent: Where applicable, revoke your consent for specific data uses.

To exercise these rights, contact us at info.ednfy@gmail.com. We will respond promptly as required by law.

Third-Party Websites and Links

Our Site may include links to external websites. We are not responsible for the privacy practices of these third-party sites. Please review their privacy policies before sharing your information.

Children’s Privacy

Our services are not designed for children under 16 years of age. We do not knowingly collect information from minors. If you believe a child has provided personal information, please contact us to request its deletion.

Security and Data Retention

We take reasonable measures to protect your data, but no system is entirely secure. We retain your information only as long as necessary for our business operations, legal obligations, and dispute resolutions.

International Users

If you are accessing our Site from outside Bangladesh, your information may be transferred to and processed in Bangladesh or other countries with different data protection laws.

Contact Us

For questions or concerns about this Privacy Policy, please contact us:

  • Email: info.ednfy@gmail.com
  • Address: BSCIC Tannery Industrial Area, North Jawchar, Hemayetpur, Dhaka – 1347

Why Choose Ednfy?

We are committed to protecting your privacy and delivering a secure shopping experience. Thank you for trusting Ednfy with your personal information.